Privacy Policy

DigiCallers
Operated by Doscuch Enterprises LLC
Effective Date: October 16, 2026
Website: https://digicallers.com
Contact
: [email protected]

1. Introduction

Welcome to DigiCallers ("DigiCallers," "we," "us," or "our"), a business brand operated by Doscuch Enterprises LLC.

We respect your privacy and are committed to explaining how personal information is collected, used, disclosed, and protected when you visit our website, request information, interact with our AI-powered communication services, or contact us.

This Privacy Policy describes our practices concerning personal information processed through our website and our own business communications.

When DigiCallers provides services to other businesses and processes information on their behalf, additional customer agreements and privacy terms may apply.

2. Information We Collect

Depending on how you interact with DigiCallers, we may collect:

Contact and business information

  • First and last name

  • Email address

  • Telephone number

  • Business or company name

  • Business website and industry

  • Services you are interested in

  • Information you voluntarily provide in inquiries

Appointment information

  • Requested meeting dates and times

  • Scheduling preferences

  • Appointment confirmations

  • Information relevant to consultations

AI interaction information

When you communicate with our AI Voice Receptionist or AI Chat Assistant, information may include the questions you ask, responses you provide, conversation transcripts, and contact or appointment details.

Voice recordings and related audio data are addressed in Section 5.

Website usage information

We and our service providers may collect technical information such as browser type, device information, IP address, pages visited, and cookie-related information, depending on the technologies enabled on our website.

3. How We Use Information

We use personal information to:

  • Respond to inquiries and consultation requests.

  • Provide information about DigiCallers services.

  • Demonstrate AI voice and chat capabilities.

  • Schedule, confirm, and manage appointments.

  • Maintain customer and prospect records.

  • Provide technical support and customer service.

  • Improve the performance and reliability of our services.

  • Protect against fraud, spam, misuse, and unauthorized access.

  • Comply with applicable legal obligations.

  • Send optional marketing communications when permitted by law and your applicable preferences or consent.

4. AI-Powered Communications

DigiCallers uses artificial intelligence to support customer communication.

When you interact with Maya or another DigiCallers AI assistant, you are communicating with an automated system rather than a human representative.

AI-generated responses may contain errors or misunderstand requests. Important information, including booking details, should be verified.

Information shared during AI conversations may be processed by our technology providers to deliver the requested functionality.

5. AI Voice Conversations and Data Processing

DigiCallers provides an AI-powered voice receptionist for demonstrating automated business communications.

DigiCallers does not currently enable audio call recording for its public AI receptionist demonstration.

During AI conversations, information provided by callers may be processed by DigiCallers and its technology providers to respond to inquiries, demonstrate services, collect contact information, and assist with appointment scheduling.

Depending on the platform configuration, conversation transcripts, summaries, and related interaction records may be generated or retained.

Visitors should avoid providing passwords, payment card numbers, or other sensitive personal information during AI demonstrations.

If our recording or data-processing practices change, we will update this Privacy Policy and provide applicable notices or obtain consent where required.

6. Text Messages and Email

If you provide your phone number or email address, DigiCallers may use it to respond to your requests and deliver communications you have requested or authorized.

Where applicable, we distinguish between transactional or service-related communications and optional promotional communications.

You may opt out of promotional emails through the provided unsubscribe mechanism and opt out of applicable text-message programs by replying STOP.

Consent to receive promotional communications is not required to request information about our services.

7. Sharing of Information

We may disclose information to service providers that help us operate our business, including providers of:

  • Customer relationship management software

  • AI voice and conversational services

  • Cloud hosting and website infrastructure

  • Communication and email delivery

  • Appointment scheduling

  • Analytics and security tools

These providers may process information in connection with delivering services to DigiCallers.

We may also disclose information when required by law, to protect legal rights, or in connection with a legitimate business transaction.

We do not describe personal information as being sold or shared for targeted advertising unless our actual practices and legally required disclosures support that description.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we process.

However, no online service or electronic storage system can be guaranteed completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and maintain appropriate business records.

Retention periods may vary depending on the nature of the information, the services involved, and applicable requirements.

[Confirm actual CRM, recording, transcript, and contact-data retention practices before publication.]

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage, maintain security, and provide communications-related features.

Additional disclosures and consent controls may be provided where required, depending on the tracking technologies enabled.

11. Your Privacy Choices and Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, and to exercise other privacy choices.

To submit a privacy request, contact:

[email protected]

We may need to verify your identity before fulfilling certain requests and may retain information where legally permitted or required.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

12. Children's Privacy

DigiCallers' website and business services are intended for business users and are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through our public website.

If you believe a child has provided personal information, please contact us.

13. Third-Party Services and Links

Our website may contain links to external services and integrations.

Third-party websites and services operate under their own privacy practices. We encourage visitors to review their applicable policies.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technologies, legal obligations, or privacy practices.

The updated version will be posted on this page with a revised effective date.

15. Contact Us

For questions or privacy requests:

DigiCallers
Operated by Doscuch Enterprises LLC
Email: [email protected]
Website: https://digicallers.com

1968 S. Coast Hwy #516, Laguna Beach, CA 92651